We’re here to help
Contact & Support
We’re here to help buyers, vendors, and community members with questions about listings, donations, safety, and account support.
Send a message
Send a support request
Share your question and our team will point you in the right direction.
Helpful answers
Support FAQs
Quick answers to common questions about using OrderMeAPlate.food.
How do donations work?
OrderMeAPlate.food helps supporters discover home cooks and bakers. Listings are offered through a voluntary donation model rather than direct food sales by the platform.
How can I contact a vendor?
Use the vendor profile, messaging tools, or listing details when available. If you need help reaching someone, contact our support team.
Can vendors get listing help?
Yes. We can help with profile setup, listing questions, dashboard access, and general platform guidance for vendors.
What if I need to report a concern?
Please contact support as soon as possible with the listing name, vendor details, and a short description so our team can review it promptly.
Do you sell food directly?
No. OrderMeAPlate.food is a listing, marketing, and support platform for independent vendors and does not sell food or drinks directly.
When will I hear back?
Most support requests receive a response within 1–2 business days, with urgent safety-related concerns reviewed as quickly as possible.
Get started
Need help getting started?
Explore current listings, discover home-made food creators, and reach out if you need support along the way.